We at Mirada Kollektive make every effort to ensure we protect your personal information.
This Policy, in conjunction with our Terms and Conditions, explains how we may use the information we collect about you, as well as the rights you have over any personal information we hold about you.
Please read this Policy and our Terms and Conditions; by accessing the Website you confirm to have understood and agreed to them. In case you want to avail "Right to be forgotten" then please leave us an email at email@example.com
INFORMATION WE COLLECT
We collect information about you (such as your name, email address, phone number shipping address, transaction details, and IP address) when you: visit the Website; register on or buy products on the Website; take part in our promotions, competitions, customer surveys and questionnaires; or contact us via e-mail, phone or letter, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities and publicly available sources such as social media websites. This additional data helps us to check the accuracy of the data we hold about you and to send you the most relevant offers and promotions.
HOW WE USE YOUR INFORMATION
We collect your personal information to better understand you and to enable us to personalize your experience with Mirada Kollektive, including offers, promotions and services to meet your needs. We use your information to: personalize our services, offers and promotions to you; operate your online account and your rewards for life account; process your online orders and in-store purchases; tell you about important changes to Mirada Kollektive; develop and improve our products and services; manage promotions, competitions, customer surveys and questionnaires; and check and verify your identity, and prevent or detect crime. (In performing such checks, your information may be disclosed to credit reference agencies who keep a record of that information, but these are not credit checks and your credit rating will not be affected.) From time to time, we may also share your information with carefully selected partners to enable them to help us provide you with the best service from Mirada Kollektive. However, we will never give permission for any of these partners to contact you directly with marketing information unless we have your consent and all our parties adhere to strict data protection policies.
MARKETING AND CUSTOMER RESEARCH
With your prior agreement, we may contact you by email, post, SMS or phone: with details of offers and information about products or offers; with offers and information about products or services from selected partners, or for customer research e.g. to help improve our services, products, stores or the Website.
It is entirely your choice if you wish to receive or not receive this information. However, if you tell us that you don’t want to receive marketing information from us this, will mean that you won’t get details of great offers or promotions that may be of interest to you. You may choose to no longer receive marketing information from us by: clicking on the "unsubscribe" link on the bottom of any of our e-mails to opt out of email communications; or email us at firstname.lastname@example.org
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other devices when you visit a website. This information is then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.
There are two types of cookies that can be used: Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time the user visits the website that created that particular cookie. Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
FURTHER INFORMATION AND RIGHT TO COMPLAIN